Privacy Policy

• Contact details — name, email address, phone number and preferred contact method.
• Request details — enquiry type, age range, areas of interest, program of interest, goals and preferred timing.
• Health information — anything you choose to share about your health, and information provided during assessments.
• Technical data — device, browser and pages visited, collected through analytics only where you have consented.

Health information is sensitive. We process it only with your explicit consent or where otherwise permitted by law, and only to respond to your request and provide our services. Please do not submit detailed medical records through the website form.

• to respond to your request and arrange your assessment;
• to conduct assessments and deliver personalised plans and programs;
• to communicate with you about appointments, results and your care;
• to meet legal, regulatory and professional record-keeping requirements;
• to improve our website using aggregated analytics, where you have consented;
• to send insights and invitations, only where you have opted in.

We do not sell personal data. We share it only where necessary: with practitioners involved in your care, accredited laboratories or providers where testing or referral is agreed, service providers who host our website and systems under confidentiality obligations, analytics providers where you have consented, and authorities where required by law.

Essential cookies and local storage keep the site working. Analytics and advertising measurement load only if you choose “Accept analytics” in the cookie notice. You can change your choice at any time using “Cookie preferences” in the footer. Health-related form answers are never sent to analytics providers.

We use appropriate technical and organisational measures to protect personal data, and keep it only for as long as necessary for the purposes described, including legal and professional record-keeping requirements.

Subject to applicable law, you may request access to, correction of or deletion of your personal data, and withdraw consent at any time — including for marketing. Contact Placeholder: Privacy contact email.

We may update this policy from time to time. Please also read our Terms of Use and Medical Disclaimer.